Shipping policy

Order Processing

Orders are typically processed and shipped within 2–3 business days after your order is placed. Business days do not include weekends or holidays.

During periods of high order volume, processing may take slightly longer. If there is a significant delay in processing your order, we will contact you using the email address provided at checkout.

Shipping Rates & Services

Shipping rates are calculated at checkout based on your order and delivery destination. Available shipping options and estimated delivery times will be displayed at checkout before you complete your purchase.

Delivery

Delivery times shown at checkout are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside our control.

Tracking information will be provided after your order has shipped when available.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping address, please contact us as soon as possible at hello@dubziestreasureco.com.

If your order has already shipped, we may not be able to change or redirect the delivery.

Lost, Delayed, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at hello@dubziestreasureco.com so we can review the situation and help determine the appropriate next steps.

Dubzie’s Treasure Co is not responsible for carrier delays, weather delays, incorrect delivery information, or other circumstances outside our control.

Questions

If you have any questions about shipping or your order, please contact us at hello@dubziestreasureco.com.